Director, Laboratory Operations

Contact: Hillary Kaplan
Phone: (267) 948-1443

Position Overview

Our client is a leading provider of control and disease state samples (human/animal tissues, cells, blood, other biofluids).

This is an impactful role for the organization requiring the ability to lead operational teams in a life sciences production laboratory. This is an exciting opportunity for a highly motivated self-starter and engaging leader who has a strong and well-rounded background leading teams of 20 or more. The Director will provide direction, development opportunities, guidance, and inspiration to the team responsible for processing biomaterials in the Westbury laboratory.

Job Responsibilities

• Cultivates a culture of continuous improvement.
• Creates and maintains appropriate policies, systems, procedures, and resources.
• Directs the laboratory operations and establishes standard operating procedures (SOP) to support achievement of Company objectives and business plans.
• Establishes process that meet or exceed guidelines set by compliance agencies such as OSHA, and ISO 9001:2008.
• Ensures that service and production activities are timely completed in accordance with established safety, quality and production standards and procedures.
• Develops systems and material to train, monitor and assess employee activities as established by Standard Operating Procedures.
• Develops and empowers staff in support of our client’s values and culture.
• Develops talent, by coaching team members, providing development opportunities, prioritizing talent discussions, providing regular performance feedback, assessing, and assigning resources, providing training and cross-training opportunities.
• Proactively support our client’s Quality System.
• Ensures full compliance with all safety, regulatory and legal requirements including blood borne pathogens, health, safety, employment, data protection, environment, and general duty of care towards, customers, suppliers, employees, and other business partners.
• Conducts regular lab meetings to create cohesive work environment and facilitates effective communication within the lab.
• Participates and leads regular cross functional meetings with teams that have close interdependency on laboratory functions in order meet or exceed expected production levels; including but not limited to, Inventory, Project Management, Client Services, Quality, and Logistics teams.
• Researches, recommends, and applies conventional and new technology concepts to potential products and processes.
• Ensures all equipment is maintained appropriately (calibrations, yearly PM, etc).
• Keeps track of spending and create department budgets for personnel, operating expenses, and capital equipment.
• Establishes and maintains appropriate staff levels.
• Represents laboratory in areas of safety, quality, operations, etc.
• Acts as technical resource for questions relating to blood, biofluids, and general lab processing.
• Works closely with business units to provide effective solutions to support operations, sales, marketing, R&D, and quality objectives.
• Establishes and reports on metrics that support the department and company goals.
• Stays informed and current with respect to new developments and changes in test and production methods and techniques.
• Other duties as assigned.

Job Requirements

• Must have bachelor’s degree (Master’s preferred) in a related science field.
• Must have 10+ years’ experience working in a life sciences laboratory environment.
• Experience with blood borne pathogen, organisms/cell culture, Hematology, phlebotomy, or hands-on blood experience preferred.
• Must have 5+ years’ experience leading a successful team.
• Strong organizational and interpersonal skills.
• Demonstrated ability to successfully create and implement operational plans.
• Experience in scientific/manufacturing principles associated with product design, development and manufacturing (GLP, CAP and GMP environments a plus).
• Good understanding of aseptic technique and general laboratory techniques.
• Strong problem-solving skills, including ability to troubleshoot and investigate production problems.
• Excellent leadership skills, with the ability to communicate at all levels within an organization.
• Proven project management skills gained within a manufacturing, large pharmaceutical or successful biotechnology company.
• Ability to present scientific information to various audiences.
• Proven commercial acumen and ability to formulate and implement commercially viable operating plans.
• Strong Background in Life Science, Biotech or Pharmaceutical industries.
• Diverse experience across customer service, global distribution, and cold chain logistics.
• Lean Six Sigma or similar continuous improvement training and certification.
• Project Management training and certification (e.g. PMP)
• Ability to effectively present information to customers, clients, and internal staff members
• Proven commercial and financial acumen in strategic planning.
• Experience of Business Continuity and Emergency Planning.
• High Proficiency in Microsoft Word, Outlook, and PowerPoint.
• Track record of innovation and problem solving in a variety of scenarios
• Experience leading a team of 10 or more.

Location(s)

If interested, please send a MS Word version of your resume to [email protected]

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