Print this page

Our Process

Finding the right person or the right company is hard work. Trust the professionals at Klein Hersh International to take the time to do it the right way, with a process that's yielded thousands of success stories.

Our process at Klein Hersh International is to target productive working people, and not the bottom 10% of the "unhappily employed." We use project teams that make 100+ phone calls a day to find the right candidate to fit your needs. Our process begins with speaking to you about your products, culture and benefits. We want to know everything there is to know about your company to intelligently represent you to our future candidates.

When we present you with potential candidates they will have been interviewed diligently, be prepared about your company’s products and achievements and introduced to you with their work history and details of their accomplishments which we draw out of our recruiting process.

Our Life Sciences Division has successfully placed senior level Scientists, Medicinal Chemists, Toxicologists, Outcomes Research professionals and many more.

Our IT Division has successfully placed senior sales, marketing and technical professionals within the IT industry dealing with supply chain/logistics, ERP/CRM, e-learning and numerous others.

We have done this by diligently partnering with our clients to fulfill their specific requirements with our proven process and open communication. We would welcome the opportunity to prove to you why Klein Hersh International is the recruiting firm that you will want to continuously do business with.

Our Approach to the Job Search

We're good listeners. Because we're good listeners first, we don't waste time later. As your partner, we help you eliminate the risk of making the wrong decision. We invest the time to understand your values, your philosophy, and your requirements. We ask questions. We challenge you. We make you think. We develop a relationship with you. As your trusted partner, our goal is to make the right match and one that's beneficial for everyone.

Our Process

The Planning Stage. We design a specific, targeted plan for each and every assignment we accept. We come to agreement with our client on dates, events and criteria for the project as well as define the measurements for success and any financial details associated with the assignment.

The Sourcing Stage. We begin identifying candidates who may possess the skills and talents identified in our search plan. This is done via our agreed-upon "marketing plan" which could include our proprietary database, referral network, our MRINetwork sourcing vehicle, direct mail, targeted advertising, e-mail or Internet sourcing. For most assignments, this will yield a very large number of potential candidates numbering in the hundreds.

The Contact Stage. Once we identify good candidates, we make contact with them on a direct, personal basis. We present the objectives, opportunities, responsibilities and potential of the position. We examine the qualifications of the candidates against the requirements of the position. We select the candidates who are the best match based upon their past performance and achievements as well as their ability to deliver on the goals presented by the specific assignment.

The Recruitment Stage. Candidates are whittled down according to their skills, achievements and personalities. We focus on a core audience of a select few who become the "primary talent targets" for client consideration.

The Presentation Stage. Qualified candidates are introduced to the client. Only when a strong mutual interest exists does the conversation move forward and interviews occur.

The Negotiation Stage. We offer expert counsel and advice at this critical point including communication on salary terms and benefits. We also provide relocation assistance, career guidance, background tests and personality assessments to solidify the selection process on both sides of the equation.

The Acceptance Stage. We help the candidate maneuver through the emotional process of resigning from their current position and assuring that no obstacles hamper the transfer to the current opportunity.

The Partnership Stage. We not only maintain communication to ensure that our candidate provides value 30, 60 and 90 days into the new position but we also provide opportunities for retentive enhancements and career stability.

Our Promise and Our Guarantee

We promise that our search will be thorough, strategic and effective. Let's talk about what's right for you.

Testimonials

Best part of Klein Hersh's Service -

Michael Litten - "Professionalism - Michael is a true Pro." M.C.

 

Todd Rosengarten - "Todd was very aggressive in finding very qualified candidates in spite of the challenge of the job location (Wilmington, OH). I could not be happier with Todd's performance helping me fill this position.  He was very thorough in making sure he understood the position and then was able to find a number of potential candidates.  With each resume he sought feedback on the qualification to make sure he completely understood the position.  During the interview process he constantly triangulated thoughts and opinions to make sure we (Todd, me and the candidate) all had the same understandings and expectations."  P.H.

 

Judd Bogdansky - "Judd is one of the best recruiters I have known. He has knowledge of the pharmaceutical industry and provides advises I needed. He exemplifies the core values of Klein Hersh International: Integrity, Honesty, Full Disclosure and partnership. Klein Hersh has been a true partner throughout my job search." M.T.

 

Michael Litten - "Mike understands our space (HEOR) very well, which certainly differentiates him from other recruiters" B.A.

 

Michael Litten - "What separates Mike from the many other recruiters I have worked with is that he stays in contact with potential candidates (me, for example) even when that person isn't actively pursuing a job.  This personal touch helps build trust and rapport with Mike and in my case was critical in allowing Mike to represent me.  I would recommend him to others."  M.M.

 

Allison Swartz-Greenfield - "The details were all taken care of, allowing me to focus on the candidate; the regular feedback was helpful in allowing me to know what the candidate was thinking and what issues might be important to the candidate." PG

 

"Dan was outstanding in understanding our company's requirements, staying in communication and presenting us with the right candidates for our job opening"  JS - Hiring Manager

 

Allison Swartz-Greenfield - "I enjoyed working with Allison and am thankful for the help in obtaining the position at BI.  I will definitely recommend Allison and Klein Hersh International to colleagues who may be interested in a new career opportunity." JSF
 

 

Allison Swartz-Greenfield - "I have worked with Allison over a number of years and she consisitently delivers the most outstanding candidates. She is responsive, forthright and diligent, clearly and concisely outlining strengths and weaknesses, offering valuable perspective on the match between potential candidates and the position. She ensures all questions are answered to satisfaction and has an amazing ability to quickly and accurately identify and reconcile the key elements important to both parties. Her thorough knowledge of the industry and extensive network make her an ideal partner. I have no reservations in giving Allison my strongest recommendation."
Service Category: Consulting/Placement
Year first hired: 2006 (hired more than once)
Top Qualities: Great Results, Personable, Expert
A.S.

 

 "Michael Litten -  Although I said "thank you very much for everything" before, I would like to express my greatest appreciation for your believing in me, your persistence, and all of your assistance to make things happen.  Jean

 

"Bill consistently presents very qualified candidates for positions I post. He is helpful and has a very good understanding of regulatory professionals and what we look for in potential new hires.  I enjoy working with him."  S.T.



Jared is a class act. He knows a great many people and so has his ear close to the ground in the Pharma/Biotech business. He is not though a slick operator/fast talker type - he is a very sincere, open and reliable individual that you can trust. He is also the consumate professional - very organized and detail oriented, always follows up and promptly so. Working with him is nothing but a pleasure.” March 4, 2009
Top qualities: Great Results , Personable , High Integrity

 

Colin Dittus - Contract Staffing - "I’d like to express my deepest gratitude in employing a man like Colin. He is truly a gifted speaker and he is very instructional in his calls as well. I always felt extremely prepared about the situations I was going into for each scenario I trained for—a lot of that excellent preparation came by way of Colin. He would give pointers regarding every aspect of my upcoming appointments that only added to my overall confidence. And as you know when a candidate is confident, only positive results shine through."
David G - Regulatory and Medical Information Professional

 

"Bill added his personal touch to this opportunity.  He had a working relationship with my new employer and found something in me that would make it a good fit for both of us.  I have had communication with at least 20 recruiters and none possessed this quality." E. Orozco

 

 "Scott was very personable and understood my needs. He clearly understands the business and is able to take advantage of his extensive network. Scott has been excellent, not only in this capacity, but also in keeping in touch through my career, allowing him a unique ability to know where I would best fit in the next steps of my career."   Christopher Bonny

 

"We really enjoy working with Josh and we feel like he knows our business and our culture.  I rated him 'as expected' because we always expect good things from Josh and he delivers consistently!  Thanks Josh!"
Anna Brawner

 

 "Scott did a remarkable job in not only matching my skills and professional goals with the position and company but he was absolutely remarkable in guiding me right through the interview process, the offer and through any negotiations relating to my move. I was very impressed with his dedication and his attention to detail. I was also interviewing for other positions that I applied on my own and Scott was remarkable in providing me insight about the company and any background information if he knew folks within a company's HEOR department. I absolutely recommend him to my colleagues who are looking for the right HEOR opportunity." Kavita Gajria, HEOR



"Michael Litten's attentiveness and the fact that he treated me like I was his only client. I could always count on at least one call per week from Michael keeping me apprised. Michael does not waste people's time. He has a genuine approach and he is politely tenacious. Now that I have landed the job and spoken to our HR department, I want to share that they think Michael is one of the stronger colleagues in his field. They liked his style." R.Stefany

 

Allison understood our needs, presented high quality candidates, was extremely responsive and even pro-active and overall was an excellent partner in this process.   I would definitely work with her again as well as recommmend her very highly.  I have worked with recruiters previously and I can honestly say this is the best experience I have had to date.
VP of Inflammation

 

"Michael always kept in touch with me updating me on opportunites and ways to enhance my presentation to companies. Lots of helpful advice while always making me feel that he had my interests in mind."
Glenn Magee, Senior Outcomes Researcher, Premier Inc.

 

Doctor
"Adam helped me obtain the most important position in my professional career, Head, Benefit Risk Management at Novartis Vaccines and Diagnostics Inc. Adam always maintained a very warm and congenial disposition during the six weeks of negotiation and he kept me up-to-date of all conversations with the hiring manager and members of Human Resources. Even, when there were some minor obstacles in the process, Adam pulled me through and he gave me encouragement and optimism. I appreciated his counsel and experience. He inspired me throughout the process and I owe this achievement and significant milestone in my career to his dedication and hard work. I have known many recruiters, but Adam is clearly the best and he understands the position of the candidate – I always felt that I was his number one priority and this gave me great reassurance. Adam has a strong understanding of the pharmaceutical industry. I would recommend him to all hiring managers and candidates. I know that in my new position, I will work exclusively with him to build the department and recruit first class candidates. Adam has great warmth and he develops trust in an unparalleled manner." July 17, 2008
Top qualities: Great Results, Expert, On Time
Douglas E Kargman hired Adam in 2008.

 

Michael Litten is very knowledgeable of the Pharmaceutical industry and the available opportunities in the Outcomes Research field. Through his extensive contacts and guidance, he presented me with several options that were available as a next step in my career path. Michael is reliable and will get the answers needed and does his due diligence for the positions he is recruiting for in order to find the right candidate. I have referred several candidates to Michael for new job opportunities.”
Top qualities: Personable , Expert , High Integrity

 

Kevin Mednick -"It was a pleasure to work with Kevin and the entire staff at Klein Hersh. For many years I was reluctant to make use of recruiting services, but Kevin contacted me just as I was laid off from Thomson Reuters. As a result, Kevin's dedication and professionalism helped me to land my next position in less than one month after being laid off. I would say to anyone in this industry, if you get a phone call from Kevin, listen to him!"
Ron Ladley

 

Michael Litten is an extraordinary recruiting professional and one of the few I have consistently remained connected with for about 2 years. He has established relationships with most of the major pharmaceutical companies and, at my request, connected with companies of interest outside of his client base. In one instance, he pursued a company I was interested in for almost a year with his persistence resulting in a new client and an initial interview. Michael is always prepared with detailed information about each opportunity presented. He is extremely organized and very reliable. I have referred candidates to Michael and will continue to do so in the future. I would recommend Michael without hesitation to anyone seeking an opportunity in the Pharmaceutical industry.”  Top qualities: Great Results , Expert , High Integrity

 

“Todd -  I wanted to thank you for being such a ”class act” during the entire process of securing this position. You have called when promised, done what you said you would and have been a great conduit between your client and me. You are by far the best recruiter I have worked.

 

Michael Litten has a deep understanding of the HEOR field, various positions requirements, and cultures within companies which allow him to identify candidates with both technical and soft-skills that lead to a great fit. As a candidate, Michael had a firm understanding of different roles and requirements beyond what was included in basic job descriptions and offered many insights for interviewing. On the recruiting side, Michael has identified well-qualified candidates across the spectrum of skills, and has placed several candidates within our growing group and other cross-functional teams who have made positive with great success on our business.”
Top qualities: Great Results , Personable , Expert

 

"Dan - I just wanted to send a thank-you for your call and time today.  I was very impressed by your professionalism and dedication.  I can't tell you how many recruiters have called me since my unemployment and how disappointing many of them have been in their professionalism and follow-through.

I have worked with recruiters in previous years  and found them to be very professional.   Lately, I was beginning to think they were a "dying breed."  You have restored my faith!
 
I am looking forward to my interview tomorrow and will call you as soon as that is completed (I am thinking with good news!)."
Faye  


“I have worked with Michael Litten for more than three years on several searches. He is very knowledgeable of the healthcare industry, specifically with marketing and healthcare economics. Michael is always very honest and ethical with his candidates and the information he provides to his clients. I continue to go to Michael and recommend him whenever I have a business critical position I need to get filled.”
Top qualities: Expert , On Time , High Integrity

 

Colin Dittus - Contract Staffing - "Colin was able to fully understand my immediate needs for a CMC regulatory professional and was able to supply viable candidates quickly.  This was not the case for two other search firms I used prior to Klein Hersh.  He has an ability to provide viable candidates and offers great communication and follow up."
John C - Director of Regulatory Affairs

 

Michael Litten makes himself a valuable asset to your organization. He really takes the time to understand your business challenges, and how they impact your open positions. Mike provides detailed communications every step of the hiring process, and sources great candidates.”
Top qualities: Personable , Expert , High Integrity 

 

"I have worked with Allison for the past year. Allison helped me look for positions that would best fit my needs. She is very resourceful as well as personable. She listens to my needs and has constantly worked to improve on what she can offer me and other colleagues. Contrary to other professionals in her field, she is not 'in your face' pushing jobs that you have no interest in or are a poor fit for.   She introduces you with several opportunities, discusses them with you and then looks again for a good match. I recommend her not only for those looking for a new position, but also for those looking for hiring someone.” May 19, 2008
Top qualities: Personable, High Integrity, Creative
Sofia Ribeiro

 

Executive Director – Anapharm
“A quick e-mail to thank you again for all your help in finding the right candidates for my team.  RJ is performing very well and I am confident that he will be an asset for my team and the company. You worked hard to provide me with quality candidates and I was impressed with the number of contacts that you had in the industry."

I am looking forward to working with you in the future!”

 

“Allison - I have dealt with numerous recruiters over the last few years and you have been the absolute best. No one has been even close.  I look forward to working with you in the future.”


 

President/CEO, TramaCure, Inc.
“I have worked with dozens of recruiters and by far the experience with Klein Hersh was the most seamless and successful.  They minimized the time I needed to spend describing my staffing needs by asking precise and targeted questions.  They made hundreds of contacts and narrowed the pool I needed to screen to a handful.  Klein Hersh facilitated the interview process and provided honest and balanced evaluations of the candidate’s fit with our organization.  From start to finish, it took only one month to hire a Product Manager with direct industry experience.  I highly recommend this team and would definitely work with Klein Hersh again for our future staffing needs.”